Terms & Conditions
Welcome to Heavenz Ceylon (Pvt) Ltd. These Terms and Conditions define the rules for using our website and purchasing products through our platform. By accessing or using our site, you agree to these terms. Please read them carefully before completing any transactions.
Eligibility for Use
a. You must be at least 18 years old to access our website or make purchases.
b. You are responsible for keeping your account credentials, including username and password, confidential.
c. All information provided during registration and checkout must be accurate and up to date.
d. Our website may not be used for any illegal or unauthorized purposes.
Product Information and Pricing
a. We strive to ensure that all product details, images, and pricing are accurate; however, we cannot guarantee that all information is error-free or complete.
b. Prices are subject to change without notice. Discounts and promotions are available for a limited time and may have specific terms and conditions.
Orders and Payments
a. By placing an order, you are making an offer to purchase the selected items.
b. We reserve the right to cancel or decline any order for reasons such as stock unavailability, errors in product details, or suspected fraudulent activity.
c. You must provide valid payment details and authorize us to charge your chosen payment method for the full order total, including applicable taxes and shipping fees.
d. Payments are processed securely via trusted third-party payment processors. We do not retain or access your full payment details.
Shipping and Delivery
a. We aim to ensure your orders are shipped and delivered promptly.
b. Shipping and delivery times are estimates and may vary depending on your location and unforeseen factors.
Returns and Refunds
Please refer to our Returns and Refund Policy on our website for details regarding returns, exchanges, and refund requests.
Intellectual Property
a. All content on this website, including text, graphics, images, and logos, is the property of Heavenz Ceylon (Pvt) Ltd or its licensors and is protected by intellectual property laws.
b. You may not copy, modify, reproduce, or distribute any content without prior written permission.
Limitation of Liability
a. Heavenz Ceylon (Pvt) Ltd and its affiliates, employees, or directors are not liable for any direct, indirect, or consequential damages resulting from the use of our website or products.
b. We make no warranties or guarantees, express or implied, regarding the quality, accuracy, or suitability of the products listed on our site.
Modifications and Termination
We reserve the right to amend, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.